SaaS connectors matrix

The following sections list the out-of-the-box SaaS connectors and their associated applications, along with the data collected for each application through API integrations with SaaS vendors.

Refer to the tables in the following sections for a detailed list of applications and the corresponding information available for each connector:

• Adobe Creative Cloud connector
• Aha! connector
• Atlassian Confluence connector
• Atlassian Jira connector
• Atlassian Trello connector
• Box connector
• Cisco Webex connector
• Coupa connector
• Docusign connector
• Dropbox connector
• Google Workspace connector
• Lucidchart connector
• Microsoft 365 connector
• Microsoft Entra ID connector
• Monday.com connector
• Okta connector
• Salesforce Sales Cloud connector
• SAP SuccessFactors connector
• ServiceNow connector
• Slack connector
• Tableau connector
• Zendesk connector
• Zoho CRM connector
• Zoom connector

Adobe Creative Cloud connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Illustrator	Yes	No	Yes	No	No
InCopy	Yes	No	Yes	No	No
Adobe Auditor	Yes	No	Yes	No	No
Adobe Spark	Yes	No	Yes	No	No
Edge Animate	Yes	No	Yes	No	No
Adobe Debug	Yes	No	Yes	No	No
Audition	Yes	No	Yes	No	No
Adobe Stock Trial	Yes	No	Yes	No	No
Adobe Experience Manager Assets Brand Portal	Yes	No	Yes	No	No
Marketo	Yes	No	Yes	No	No
Adobe Dynamic Tag Management	Yes	No	Yes	No	No
Adobe Target	Yes	No	Yes	No	No
Adobe Experience Manager Managed Services	Yes	No	Yes	No	No
Adobe Experience Manager	Yes	No	Yes	No	No
Adobe Document Cloud	Yes	No	Yes	No	No
Adobe Experience Platform Launch	Yes	No	Yes	No	No
Adobe Substance 3D Collection	Yes	No	Yes	No	No
Adobe Audience Manager	Yes	No	Yes	No	No
Adobe Media Optimizer	Yes	No	Yes	No	No
Adobe Creative Cloud Free	Yes	No	Yes	No	No
Adobe RoboHelp Server	Yes	No	Yes	No	No
Photoshop Elements	Yes	No	Yes	No	No
Premiere Elements	Yes	No	Yes	No	No
Adobe Presenter	Yes	No	Yes	No	No
Adobe Technical Communication Suite	Yes	No	Yes	No	No
Adobe Campaign	Yes	No	Yes	No	No
Adobe Stock	Yes	No	Yes	No	No
Adobe RoboHelp	Yes	No	Yes	No	No
Adobe Framemaker	Yes	No	Yes	No	No
Adobe Generic Service	Yes	No	Yes	No	No
Adobe XD	Yes	No	Yes	No	No
Adobe Creative Cloud Express	Yes	No	Yes	No	No
Adobe Creative Cloud Production Premium	Yes	No	Yes	No	No
Adobe Captivate	Yes	No	Yes	No	No
Illustrator	Yes	No	Yes	No	No
Animate	Yes	No	Yes	No	No
Photoshop Express	Yes	No	Yes	No	No
Audition	Yes	No	Yes	No	No
InCopy	Yes	No	Yes	No	No
Prelude	Yes	No	Yes	No	No
Adobe Firefly	Yes	No	Yes	No	No
Edge Animate	Yes	No	Yes	No	No
Adobe Fresco	Yes	No	Yes	No	No
Adobe Analytics	Yes	No	Yes	No	No
Illustrator Draw	Yes	No	Yes	No	No
Adobe Dimension	Yes	No	Yes	No	No
Adobe Muse	Yes	No	Yes	No	No
Adobe Muse	Yes	No	Yes	No	No
InDesign	Yes	No	Yes	No	No
Photoshop	Yes	No	Yes	No	No
After Effects	Yes	No	Yes	No	No
Dreamweaver	Yes	No	Yes	No	No
Premiere Pro	Yes	No	Yes	No	No
Premiere Rush	Yes	No	Yes	No	No
Lightroom	Yes	No	Yes	No	No
Acrobat	Yes	No	Yes	No	No
Adobe Acrobat Sign Solutions	Yes	No	Yes	No	No
Adobe Dynamic Chat	Yes	No	Yes	No	No
Adobe Workfront	Yes	No	Yes	No	No
Adobe Express	Yes	No	Yes	No	No

Aha! connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Aha!	Yes	No	Yes	No	Yes

Atlassian Confluence connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Atlassian Confluence	Yes	Yes	Yes	No	No

Atlassian Jira connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Atlassian JIRA	Yes	Yes	Yes	No	No
Jira Service Management	Yes	No	Yes	No	No
Jira Service Desk	Yes	No	Yes	No	No

Atlassian Trello connector

Applications	Users list	Last activity data data	Subscriptions data	Cost related data	Last login data data
Atlassian Trello	Yes	Yes	Yes	No	No

Box connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Box	Yes	Yes	Yes	No	No

Cisco Webex connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Cisco Webex	Yes	Yes	Yes	No	No

Coupa connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Not applicable	No	No	Yes	Yes	No

Docusign connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
DocuSign	Yes	Yes	Yes	No	No

Dropbox connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Dropbox	Yes	No	Yes	No	Yes

Google Workspace connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Google Gmail	Yes	Yes	Yes	No	No
Google Drive	Yes	No	Yes	No	Yes
Google Slides	Yes	No	Yes	No	No
Google Hangouts	Yes	No	Yes	No	No
Google Forms	Yes	No	Yes	No	No
Google Chat	Yes	No	Yes	No	No
Google Sheets	Yes	No	Yes	No	No
Google Docs	Yes	No	Yes	No	No
Google G Suite	Yes	No	Yes	No	No
Google Meet	Yes	No	Yes	No	No

Lucidchart connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Lucidchart (for Enterprise plan)	Yes	No	No	No	No
Lucidchart (for Team plan)	Yes	No	No	No	No

Microsoft 365 connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Microsoft Azure SQL Database	Yes	No	Yes	No	No
Microsoft Meeting Room	Yes	No	Yes	No	No
Microsoft Business Center	Yes	No	Yes	No	No
Microsoft AI Builder	Yes	No	Yes	No	No
Microsoft Office 365 Multi-Geo	Yes	No	Yes	No	Yes
Power Pages	Yes	No	Yes	No	No
Microsoft 365 Apps for Business	Yes	No	Yes	No	No
Microsoft 365 Business Premium	Yes	No	Yes	No	No
Microsoft Universal Print	Yes	No	Yes	No	No
Microsoft Dynamics 365 Project Operations	Yes	No	Yes	No	No
Common Data Service for Apps Database Capacity	Yes	No	Yes	No	No
Common Data Service for Apps Log Capacity	Yes	No	Yes	No	No
Common Data Service for Apps File Capacity	Yes	No	Yes	No	No
Microsoft Priva Privacy Risk Management	Yes	No	Yes	No	No
Microsoft Priva Privacy Management Subject Rights Request	Yes	No	Yes	No	No
Microsoft Power Virtual Agents	Yes	No	Yes	No	Yes
Microsoft Whiteboard	Yes	No	Yes	No	Yes
Viva Goals	Yes	No	Yes	No	No
Microsoft Defender	Yes	No	Yes	No	Yes
Microsoft Security & Compliance Center	Yes	No	Yes	No	Yes
Microsoft ClipChamp	Yes	No	Yes	No	No
Microsoft Loop	Yes	No	Yes	No	Yes
Microsoft Purview	Yes	No	Yes	No	No
Microsoft Project	Yes	No	Yes	No	Yes
Microsoft Viva	Yes	No	Yes	No	Yes
Microsoft Access	Yes	No	Yes	No	No
Microsoft Power BI	Yes	No	Yes	No	Yes
Microsoft PowerApps	Yes	No	Yes	No	Yes
Microsoft Power Automate	Yes	No	Yes	No	No
Microsoft Defender for Cloud Apps	Yes	No	Yes	No	No
Microsoft Skype for Business	Yes	Yes	Yes	No	Yes
Microsoft Outlook	Yes	Yes	Yes	No	Yes
Microsoft Outlook Online	Yes	No	Yes	No	Yes
Microsoft OneNote	Yes	No	Yes	No	Yes
Microsoft 365 Apps for Enterprise	Yes	No	Yes	No	No
Microsoft Teams	Yes	Yes	Yes	No	Yes
Microsoft Word	Yes	No	Yes	No	No
Microsoft Sway	Yes	No	Yes	No	Yes
Microsoft OneDrive	Yes	Yes	Yes	No	Yes
Microsoft Forms	Yes	No	Yes	No	Yes
Microsoft Viva Insights	Yes	No	Yes	No	Yes
Microsoft Visio for the Web	Yes	No	Yes	No	No
Microsoft Visio	Yes	No	Yes	No	Yes
Microsoft Advanced Threat Protection	Yes	No	Yes	No	Yes
Microsoft Copilot	Yes	Yes	Yes	No	Yes
Viva Engage	Yes	No	Yes	No	No
Microsoft 365 E3 (no Teams)	Yes	No	Yes	No	No
Microsoft 365 E5	Yes	No	Yes	No	No
Microsoft 365 E3	Yes	No	Yes	No	No
Viva Learning	Yes	No	Yes	No	No
Microsoft Dynamics 365	Yes	No	Yes	No	Yes
Microsoft 365 E5 (no Teams)	Yes	No	Yes	No	No
Microsoft Entra ID	Yes	No	Yes	No	Yes
Windows 365	Yes	No	Yes	No	Yes
Microsoft Intune	Yes	No	Yes	No	Yes
Microsoft Office Online	Yes	No	Yes	No	Yes
Microsoft Lists	Yes	No	Yes	No	No
Microsoft Delve	Yes	No	Yes	No	Yes
Microsoft Powerpoint	Yes	No	Yes	No	No
Microsoft Excel	Yes	No	Yes	No	No
Microsoft Exchange	Yes	Yes	Yes	No	Yes
Microsoft Bookings	Yes	No	Yes	No	No
Microsoft Flow	Yes	No	Yes	No	Yes
Microsoft StaffHub	Yes	No	Yes	No	No
Windows Store	Yes	No	Yes	No	No
Microsoft Planner	Yes	No	Yes	No	Yes
Microsoft To Do	Yes	No	Yes	No	Yes
Microsoft Project for the Web	Yes	No	Yes	No	No
Microsoft SharePoint	Yes	Yes	Yes	No	Yes
Microsoft Advanced Threat Analytics	Yes	No	Yes	No	No
Microsoft Stream	Yes	No	Yes	No	Yes
Microsoft Copilot Studio	Yes	No	Yes	No	No
Microsoft Viva Glint	Yes	No	Yes	No	No
Microsoft 365 Copilot	Yes	No	Yes	No	No
Microsoft Defender for Identity	Yes	No	Yes	No	No

Microsoft Entra ID connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Microsoft Entra ID	Yes	No	No	No	No

Monday.com connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
monday.com	Yes	Yes	No	No	No

Okta connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Okta	Yes	No	No	No	Yes

Salesforce Sales Cloud connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Salesforce	Yes	No	Yes	No	Yes
SalesforceIQ	Yes	No	Yes	No	No

SAP SuccessFactors connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
SAP SuccessFactors	Yes	No	No	No	No

ServiceNow connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
ServiceNow	Yes	Yes	Yes	No	No
Customer Service Management	Yes	No	Yes	No	No
Application Portfolio Management	Yes	No	Yes	No	No
RPA Hub	Yes	No	Yes	No	No
Document Intelligence	Yes	No	Yes	No	No
Universal Request	Yes	No	Yes	No	No
Test Management	Yes	No	Yes	No	No
Advanced Audit	Yes	No	Yes	No	No
Audit Management	Yes	No	Yes	No	No
Business Continuity Management	Yes	No	Yes	No	No
App Engine Studio	Yes	No	Yes	No	No
Communities	Yes	No	Yes	No	No
Field Service Management	Yes	No	Yes	No	No
Regulatory Change Management	Yes	No	Yes	No	No
Stream Connect for Apache Kafka	Yes	No	Yes	No	No
App Engine Management Center	Yes	No	Yes	No	No
Employee Journey Management	Yes	No	Yes	No	No
Risk Management	Yes	No	Yes	No	No
Continual Improvement Management	Yes	No	Yes	No	No
Process Mining	Yes	No	Yes	No	No
Cost Management	Yes	No	Yes	No	No
Incident Management	Yes	No	Yes	No	No
DevOps Change Velocity	Yes	No	Yes	No	No
Security Incident Response	Yes	No	Yes	No	No
Change Management	Yes	No	Yes	No	No
Event Management	Yes	No	Yes	No	No
Metric Intelligence	Yes	No	Yes	No	No
Legal Matter Management	Yes	No	Yes	No	No
Innovation Management	Yes	No	Yes	No	No
Policy and Compliance Management	Yes	No	Yes	No	No
Demand Management	Yes	No	Yes	No	No
Resource Management	Yes	No	Yes	No	No
Virtual Agent	Yes	No	Yes	No	No
Request Management	Yes	No	Yes	No	No
Threat Intelligence	Yes	No	Yes	No	No
Order Management	Yes	No	Yes	No	No
Project Portfolio Management	Yes	No	Yes	No	No
Digital Portfolio Management	Yes	No	Yes	No	No
Agile Development	Yes	No	Yes	No	No
Service Mapping	Yes	No	Yes	No	No
Scaled Agile Framework	Yes	No	Yes	No	No
Problem Management	Yes	No	Yes	No	No
Discovery	Yes	No	Yes	No	No
Predictive Intelligence	Yes	No	Yes	No	No
Software Spend Detection	Yes	No	Yes	No	No
Performance Analytics	Yes	No	Yes	No	No
Strategic Planning	Yes	No	Yes	No	No
Release Management	Yes	No	Yes	No	No
Vulnerability Response	Yes	No	Yes	No	No
Investment funding	Yes	No	Yes	No	No
DevOps Config	Yes	No	Yes	No	No
Flow Designer	Yes	No	Yes	No	No
Asset Management	Yes	No	Yes	No	No
Order Management for Telecom, Media & Tech	Yes	No	Yes	No	No
Case and Knowledge Management	Yes	No	Yes	No	No
IntegrationHub Starter Spokes	Yes	No	Yes	No	No
Workplace Reservation Management	Yes	No	Yes	No	No
Lifecycle Events	Yes	No	Yes	No	No
Software Asset Management	Yes	No	Yes	No	No
IntegrationHub Enterprise Spokes	Yes	No	Yes	No	No
Vendor Risk Management	Yes	No	Yes	No	No
Workplace Space Mapping	Yes	No	Yes	No	No
Service Graph Connectors ITAM ITOM	Yes	No	Yes	No	No
Strategic Portfolio Management Professional Standalone Spokes and Protocols	Yes	No	Yes	No	No
Scaled Agile Framework (SAFe)	Yes	No	Yes	No	No
Virtual Agent for PPM	Yes	No	Yes	No	No
Portfolio Planning	Yes	No	Yes	No	No
Portfolio Management	Yes	No	Yes	No	No
Time Card Management	Yes	No	Yes	No	No
Predictive Intelligence for ITBM	Yes	No	Yes	No	No
Performance Analytics for Strategic Portfolio Management	Yes	No	Yes	No	No
Virtual Agent for ITBM	Yes	No	Yes	No	No
Predictive Intelligence for PPM	Yes	No	Yes	No	No
ITBM Professional Features	Yes	No	Yes	No	No
Financial Planning	Yes	No	Yes	No	No
ServiceNow Premium Platform Capabilities	Yes	No	Yes	No	No
Employee Travel Safety	Yes	No	Yes	No	No
Contact Tracing	Yes	No	Yes	No	No
IntegrationHub Professional Spokes	Yes	No	Yes	No	No
GRC: Metrics	Yes	No	Yes	No	No
IntegrationHub Standard Spokes	Yes	No	Yes	No	No
Business Continuity Planning	Yes	No	Yes	No	No
Password Reset	Yes	No	Yes	No	No
Employee Health Screening	Yes	No	Yes	No	No
Telecom Media & Tech Applications & Data model	Yes	No	Yes	No	No
Vendor Manager Workspace	Yes	No	Yes	No	No
Workplace Case Management	Yes	No	Yes	No	No
Service Owner Workspace	Yes	No	Yes	No	No
Employee Service Center	Yes	No	Yes	No	No
Field Service Management Basic	Yes	No	Yes	No	No
Configuration Compliance	Yes	No	Yes	No	No
Workplace Indoor Mapping	Yes	No	Yes	No	No
Health and Safety Testing	Yes	No	Yes	No	No
Employee Center Pro	Yes	No	Yes	No	No
ITOM Health	Yes	No	Yes	No	No
Universal Task	Yes	No	Yes	No	No
Application Rationalization	Yes	No	Yes	No	No
Engagement Messenger	Yes	No	Yes	No	No
Walk-Up Experience	Yes	No	Yes	No	No
Financial Modeling	Yes	No	Yes	No	No
Workplace Core	Yes	No	Yes	No	No
Service Operations Workspace ITSM Applications	Yes	No	Yes	No	No
Vaccination Status	Yes	No	Yes	No	No
Product Catalog Management Core	Yes	No	Yes	No	No
Crisis Management	Yes	No	Yes	No	No
Security Orchestration Activity Packs	Yes	No	Yes	No	No
Financial Charging	Yes	No	Yes	No	No
Business Impact Analysis	Yes	No	Yes	No	No
Workplace Visitor Management	Yes	No	Yes	No	No
ITOM Visibility	Yes	No	Yes	No	No
Planned Work Management	Yes	No	Yes	No	No
GRC: Risk Advanced Management	Yes	No	Yes	No	No
MetricBase	Yes	No	Yes	No	No
Planned Maintenance	Yes	No	Yes	No	No
GRC: Compliance Case Management	Yes	No	Yes	No	No
Collaborative Work Management	Yes	No	Yes	No	No
Teleco, Media, and Technology Professional Features	Yes	No	Yes	No	No
Employee Document Management	Yes	No	Yes	No	No
Orchestration	Yes	No	Yes	No	No
App Engine Features	Yes	No	Yes	No	No
VA for Now Platform App Engine	Yes	No	Yes	No	No
AI for Now Platform App Engine	Yes	No	Yes	No	No
Performance Analytics for Platform Runtime	Yes	No	Yes	No	No
Universal Request Pro	Yes	No	Yes	No	No
Mobile Publishing	Yes	No	Yes	No	No
App Engine V2	Yes	No	Yes	No	No
Workspace Builder for App Engine	Yes	No	Yes	No	No
Table Builder for App Engine	Yes	No	Yes	No	No
Platform Approver	Yes	No	Yes	No	No
AssetTrack	Yes	No	Yes	No	No
Best Practice Engine	Yes	No	Yes	No	No
Business Stakeholder Features	Yes	No	Yes	No	No
Platform Business Stakeholder	Yes	No	Yes	No	No
Business Stakeholder	Yes	No	Yes	No	No
CMDB CI Class Models	Yes	No	Yes	No	No
Connector4U	Yes	No	Yes	No	No
Now Assist for Creator	Yes	No	Yes	No	No
Workforce Optimization for ITSM	Yes	No	Yes	No	No
ITSM Process Mining Content Pack	Yes	No	Yes	No	No
Performance Analytics for Service Management	Yes	No	Yes	No	No
Workforce Optimization for Customer Service	Yes	No	Yes	No	No
ITSM Standard Features	Yes	No	Yes	No	No
ITSM Professional Features	Yes	No	Yes	No	No
Performance Analytics for CSM	Yes	No	Yes	No	No
Performance Analytics for HR	Yes	No	Yes	No	No
Performance Analytics for GRC	Yes	No	Yes	No	No
Performance Analytics for Security	Yes	No	Yes	No	No
Predictive Intelligence for ITSM	Yes	No	Yes	No	No
Predictive Intelligence for Customer Service Management	Yes	No	Yes	No	No
Predictive Intelligence for HR	Yes	No	Yes	No	No
HRSD Professional Standalone Spokes and Protocols	Yes	No	Yes	No	No
Proactive Customer Service Operations	Yes	No	Yes	No	No
Predictive Intelligence for Workplace Service Delivery	Yes	No	Yes	No	No
Predictive Intelligence for Security Operations - Vulnerability Response	Yes	No	Yes	No	No
Agent workspace for ITSM	Yes	No	Yes	No	No
BeyondTrust Remote Support Enterprise Integration	Yes	No	Yes	No	No
Cloud Insights Billing	Yes	No	Yes	No	No
Cloud Provisioning and Governance	Yes	No	Yes	No	No
Cloud Provisioning and Governance Core	Yes	No	Yes	No	No
EMR Help	Yes	No	Yes	No	No
Financial Services Applications	Yes	No	Yes	No	No
Governance, Risk, and Compliance	Yes	No	Yes	No	No
Healthcare and Life Sciences Applications	Yes	No	Yes	No	No
Healthcare and Life Sciences Service Management Core	Yes	No	Yes	No	No
Learning Management System	Yes	No	Yes	No	No
Operational Technology Change Management	Yes	No	Yes	No	No
Operational Technology Incident Management	Yes	No	Yes	No	No
Outlook Actionable Messages	Yes	No	Yes	No	No
Procurement Case Management	Yes	No	Yes	No	No
Security Operations Shared Components	Yes	No	Yes	No	No
Supplier Lifecycle Operations	Yes	No	Yes	No	No
Accounts Payable Invoice Processing	Yes	No	Yes	No	No
ERP Integration Framework	Yes	No	Yes	No	No
Enhancement_Defect_Requests	Yes	No	Yes	No	No
HNK PPM Authorization Model	Yes	No	Yes	No	No
Workplace Service Delivery Suite	Yes	No	Yes	No	No
Workplace Space Management	Yes	No	Yes	No	No
Workplace PPE Inventory Management	Yes	No	Yes	No	No
Workplace Move Management	Yes	No	Yes	No	No
Workplace Lease Administration	Yes	No	Yes	No	No
Workplace Central	Yes	No	Yes	No	No
Workplace Service Delivery Standalone Spokes and Protocols	Yes	No	Yes	No	No
Employee Readiness Surveys	Yes	No	Yes	No	No
Virtual Agent for Workplace Service Delivery	Yes	No	Yes	No	No
Translation Assistant	Yes	No	Yes	No	No
Major Security Incident Management	Yes	No	Yes	No	No
Application Vulnerability Response	Yes	No	Yes	No	No
Vulnerability Solution Management	Yes	No	Yes	No	No
GRC:Vendor Risk Management	Yes	No	Yes	No	No
GRC:SIG Questionnaire	Yes	No	Yes	No	No
Vendor Risk Management Integration with EcoVadis	Yes	No	Yes	No	No
sn-risk-assessment	Yes	No	Yes	No	No
GRC:Vendor Risk Management Workspace	Yes	No	Yes	No	No
Flexera Data Platform	Yes	No	Yes	No	No
Tanium Integration for Security Operations	Yes	No	Yes	No	No
VMware vRealize Automation plug-in for I	Yes	No	Yes	No	No
ComAround Knowledge	Yes	No	Yes	No	No
GRC:SIG Questionnaire Integration	Yes	No	Yes	No	No
Performance Analytics for Workplace Service Delivery	Yes	No	Yes	No	No
ITSM Standard Standalone Spokes and Protocols	Yes	No	Yes	No	No
ITOM Operator Spokes	Yes	No	Yes	No	No
Predictive Intelligence for User Reported Phishing	Yes	No	Yes	No	No
Agent Client Collector for Visibility	Yes	No	Yes	No	No
Performance Analytics for IT Operations Management	Yes	No	Yes	No	No
ITOM Optimization	Yes	No	Yes	No	No
ITOM Operator Standalone Spokes and Protocols	Yes	No	Yes	No	No
Cloud Cost Management	Yes	No	Yes	No	No
Platform Runtime	Yes	No	Yes	No	No
Predictive Intelligence for ITOM	Yes	No	Yes	No	No
ITOM Operator Professional License	Yes	No	Yes	No	No
ITOM Discovery Features	Yes	No	Yes	No	No
Agent Client Collector Framework	Yes	No	Yes	No	No
ITOM/OT Discovery License Proxy	Yes	No	Yes	No	No
Agent Client Collector Monitoring	Yes	No	Yes	No	No
ITOM Operator Standard License	Yes	No	Yes	No	No
DevOps Data Model	Yes	No	Yes	No	No
Threat Intelligence Security Center	Yes	No	Yes	No	No
App Engine V1	Yes	No	Yes	No	No
BCM Features	Yes	No	Yes	No	No
CSM Professional Features	Yes	No	Yes	No	No
Virtual Agent Conversations for Customer Service Management	Yes	No	Yes	No	No
Outsourced Customer Service	Yes	No	Yes	No	No
Walk-Up for CSM	Yes	No	Yes	No	No
Customer Service Management Standard Standalone Spokes and Protocols	Yes	No	Yes	No	No
Virtual Agent for CSM	Yes	No	Yes	No	No
Virtual Agent for ITSM	Yes	No	Yes	No	No
Virtual Agent Conversations for ITSM	Yes	No	Yes	No	No
HRSD Professional Features	Yes	No	Yes	No	No
Virtual Agent Conversations for HR	Yes	No	Yes	No	No
Customer Communities	Yes	No	Yes	No	No
Business User - Lite	Yes	No	Yes	No	No
Integrated Risk Management Enterprise	Yes	No	Yes	No	No
Use Case Accelerators	Yes	No	Yes	No	No
Integrated Risk Management	Yes	No	Yes	No	No
Analyst Features	Yes	No	Yes	No	No
ITBM Analyst Features	Yes	No	Yes	No	No
IT Business Management Analyst Standalone Spokes and Protocols	Yes	No	Yes	No	No
IT Business Management Worker Standalone Spokes and Protocols	Yes	No	Yes	No	No
ITBM Worker Features	Yes	No	Yes	No	No
ITBM Standard Features	Yes	No	Yes	No	No

Slack connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Slack	Yes	No	Yes	No	Yes

Tableau connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Tableau Cloud	Yes	No	Yes	No	Yes

Zendesk connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Zendesk	Yes	No	Yes	No	Yes

Zoho CRM connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Zoho CRM	Yes	No	Yes	No	No

Zoom connector

Applications	Users list	Last activity data	Subscriptions data	Cost related data	Last login data
Zoom Video	Yes	No	Yes	No	Yes